WHY WE ARE SO AMAZING?

WHY WE ARE SO AMAZING?

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WHAT YOU CAN FIND INSIDE?

CODE

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BOOKMARK

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CAMERA

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CLIPBOARD

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COMPASS

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DOCUMENT

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EARTH

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EYE

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HEART

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Medicare health plan materials

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Complete home delivery guide

With this easy-to-navigate brochure, members have a complete guide to getting the most from their home delivery benefits. From sending in prescriptions to managing refills to 24/7 support, here’s everything they need to get started with Express Scripts® Pharmacy.

How/When to use
Share at the beginning of the plan period. Can be used for ongoing education.




Intranet copy

Includes the basics on how to get started with home delivery. Having accurate and up-to-date information on your benefits site makes it easier to use benefits.

How/When to use
Place verbiage on your intranet or website so it is readily available to employees and members.

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Why home delivery infographic

Helps individuals assess if home delivery is right for them by looking at factors and traits that fit a home delivery patient.

How/When to use
Share with employees and members during plan onboarding to help them decide on home delivery.

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Member mailer

Serves as a “welcome” introducing home delivery, describing the value, and explaining three easy ways to get started.

How/When to use
Share at the beginning of the plan period. Electronic and print formats are available. Can be used for ongoing education.


New member email

New member email

Highlights the benefits of using home delivery and helps members set up their online account. To use the email, right click the image and select “save link as.” The email file will be downloaded for you to send.

How/When to use
Share at the beginning of the plan period. Can be used for ongoing education.

Getting started email

Getting started email

Walks members through placing their first prescription order, starting automatic refills, and setting up payment options. To use the email, right click the image and select “save link as.” The email file will be downloaded for you to send.

How/When to use
Share at the beginning of the plan period. Can be used for ongoing education. Should follow after the “New member email.”

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Member flyer

Overview on how to get started with home delivery.

How/When to use
Share at the beginning of the plan period. Electronic and print formats are available. Can be used for ongoing education.


Consolidated welcome flyer

Flyer that brings together a welcome, how to get started with home delivery, and FAQs.

How/When to use
Share at the beginning of the plan period. Electronic and print formats are available. Can be used for ongoing education.


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Digital tools overview

Outlines the capabilities of the mobile app and website, plus how to get started using these digital tools.

How/When to use
Share at the beginning of the plan period so employees and members can immediately get value from their plan.

FAQs

List of the most commonly asked questions around using home delivery. Emphasizes the value of home delivery and addresses any concerns about using it.

How/When to use
Place on benefits intranet or website for easy access.


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How home delivery works video

This video highlights the benefits of home delivery, including ways to easily register and order your medications.

How/When to use
Place on intranet or website, or as a link in benefit communications.

 

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Member blog email

Member blog email

Promotes The Express Scripts® Pharmacy Blog. The blog provides tips to help members take control of their health and get the most from their pharmacy. To use the email, right click the image and select “save link as.” The email file will be downloaded for you to send.

How/When to use
Share at the beginning of the plan period. Can be used for ongoing education. Should follow after the “Getting started email.”

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Social media posts

Keeps home delivery top of mind for employees and members. Reminds them to get value with the savings and convenience that home delivery offers.

How/When to use
Place on company internal social pages.


Autorefill flyer

Describes the benefits of scheduling medications to be automatically sent when a prescription runs low.

How/When to use
Make this widely available in benefits information, or use when needed if questions surface.


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Payment options flyer

Shares various options that Express Scripts® Pharmacy has available for patients to make paying for medications easier.

How/When to use
Make this widely available in benefits information or use if member or employee raises questions on managing costs.

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Mobile app video

Steps through the mobile app capabilities, and includes a QR code at the end for easy download.

How/When to use
Include on your benefits site for a quick visual overview of using the app.

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Mobile app email

E-mail template that highlights the value of the mobile app, including a link to an overview video and quick ways to get the app. To use the email, right click the image and select "save link as." The email file will be downloaded for you to send.

How/When to use
Send to members or employees to promote use of the app. The overview video is also available separately for use on benefit sites.

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If you have questions or want to learn more about how Express Scripts® Pharmacy can support you, please contact your account manager.